Elevating Customer Excellence: Strategies for Success

In today's competitive landscape, strata managers and strata service suppliers play a pivotal role in delivering exceptional customer experiences to residents and property owners. This two-day conference in Sydney aims to explore innovative strategies and best practices for achieving customer excellence in strata management. Through interactive sessions, case studies, and expert insights, attendees will gain valuable knowledge and practical tools to elevate their customer service standards and drive positive outcomes for their clients.

This conference offers a comprehensive exploration of customer excellence in strata management, providing attendees with actionable insights and strategies to enhance their service delivery and drive positive outcomes for their clients. By understanding customer needs, leveraging empathy, embracing technology, and mastering conflict resolution, strata managers can elevate their customer service standards and establish themselves as trusted partners in the industry. 
 

Join Us To Redefine Customer Excellence

We are offering several registration options for our members so there is an option to suit each individual's needs for the event. Click the purchase button to see every registration option and what is included.

Member | Full Delegate Registration - $1,600
Strata Management Member | Group of 5 Delegate Tickets - $7,500 ($1,500 per ticket) 
All prices are inclusive of GST

Ticket includes:
2 Day Conference
Wednesday Welcome Cocktail Event
Thursday Mexican Fiesta Event
Friday SCA Australasia Awards Gala Dinner
 
Need help navigating our registration site? Download our step by step guides on how to register an Individual or Group. If you require assistance with your member login credentials, please email admin@strata.community.

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To ensure a smooth experience for all attendees, it is crucial that all delegates thoroughly review and become acquainted with the Terms and Conditions as there are changes this year. This will help in promoting a seamless and successful event, as well as ensuring that all participants are aware of their rights and responsibilities.

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