Delegate Terms and Conditions
Terms & Conditions: Important Registration Information
A minimum requirement of the 2025 SCA Australasia Conference attendance is that all companies must be a current member of an SCA region to achieve CPD points. CPD points are allocated by each applicable SCA region and enquiries should be made with your relevant SCA office.
Close of Registration
Close of Early Bird registration is Friday 4 April 2025 and payment is to be made within 7 days of this date, otherwise the registration will be altered to standard registration ticket price. Payment for standard registrations must be received no later than 11:59PM AEST Thursday 24 April 2025, to confirm your registration
Note: All conference attendance is not confirmed until payment is received for your registration.
Registration
Only the person listed as attending and therefore named on the Conference name badge may attend. You cannot purchase a Full Conference Registration and then send (2) two different people on each day and/or share (1) one name badge.
Cancellation Policy and Transfers
Delegate cancellations received after Monday 14 April 2025 incur 100% of the applicable registration price. Only the delegate registration fee will be refunded prior to Monday 14 April 2025 catering charges may apply. Credit card charges incurred will not be refunded. Cancellations are only applicable in exceptional cases and at the discretion of SCA Head Office.
Note: Transfer of registrations will be accepted until Thursday 24 April 2025.
To receive a 5 Pack Early Bird registration discount, all 5 or more delegate names must be advised at the time of registration; it is not possible to cancel any of the 5 or more delegates, but transfers may be permitted in accordance with these terms. All individuals attending under the Group of 5, must be a current Strata Management individual member of an SCA Region.
Note: ALL cancellations or transfers must be received in writing to SCA Head Office’s via email to events@strata.community.
Name Badges
Your name badge is your passport to access all events and meals included in your registration. Please ensure your badge is visible at all times and worn only by the correct person. We can’t guarantee a professional badge will be printed if the delegate transfer is not received by Thursday 24 April 2025.
Dietary Requirements
Dietary Requirements must be provided by Thursday 24 April 2025. Although SCA will make every effort to accommodate late additions, please note that due to varying venue terms and conditions, we cannot guarantee that any dietary requirements received after this date can be accommodated.
Code of Conduct
The Strata Community Association (SCA) continually seeks to provide a conference environment of mutual respect in which participants may learn, network, and enjoy the company of their peers. We recognise a shared responsibility to create that environment for the benefit of all.
Participants are expected to observe the Event Etiquette and Standards of Behaviour Policy in all conference venues and conference social events.
Security throughout the event will exercise discretion in permitting entry based on adherence to the designated dress code and sobriety standards. Individuals who are deemed to be intoxicated or not in compliance with the dress code may be denied entry at the discretion of security and the venues.
Privacy
The Privacy Act 1988 provides that, before your name and contact information can be published on the conference delegate list for distribution to fellow delegates or any other party, you must give your consent. If you DO NOT wish to have your name, email address, and company name included in the list of delegates please indicate on the registration form. SCA Head Office takes reasonable steps to ensure your personal information is not exposed to misuse, loss or unauthorised access. At any event held by SCA Head Office, your image may be photographed or filmed at any time throughout the event. We may use, publish or reproduce your image or recording of you in any form of published communication material to promote our services and to report on its events through its publications and resource material such as our Annual Report, Inside Strata magazine, e-bulletins, website and direct email campaigns etc. Your consent to the use of your image in full or part for any SCA related purpose is taken to be given by attending this event. Should you not wish to have your image photographed or filmed, please contact us at events@strata.community to advise that you do not wish to be photographed or filmed.
Program Disclaimer
SCA reserves the right to alter, amend, vary, or otherwise change the program at any time as circumstances dictate without further notice to registered delegates. Every effort will be made to provide a program of equivalent standard and value.
Policy on “Suitcasing” and “Outboarding”
In order to protect our valued exhibitor and conference partners, and the investments they have made in participation in the 2025 SCA Australasia Conference, we are enforcing a strict “suitcasing” and “outboarding” policy.
Suitcasing
Suitcasing will not be tolerated at all.
Any Strata Services delegate who is not an exhibitor of the conference is NOT permitted to openly market products/services during the conference.
Delegates who are not official exhibitors or sponsors of the conference may:
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Converse and network with other delegates
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Hand out business cards.
Delegates who are not official exhibitors or sponsors of the conference may NOT:
-
Hand out any form of marketing material for products/services of their organisation;
-
Attempt to sell or market services or products verbally;
-
Make appointments to meet with delegates during the conference period or conduct meetings and product demonstrations;
-
Wear any branded clothing with identifying organisation logos or text during the conference or its functions. (This is applicable only to service providers and not strata managers);
-
Send unsolicited emails to attendees or exhibitors prior to and during the conference promoting your products and services, offering meetings, and/or promotions during the conference.
Note: Breaking these terms may mean removal from the conference, a fine equal to the cost of a conference sponsorship and/or the penalty of suspension from the next year’s conference and potential loss of membership.
Unofficial Events “Outboarding”
SCA will not permit any organisation, whether or not a sponsor of the conference, to host any event, any kind of invitation only or private event within the conference dates (from 12 May to 14 May 2025) that has not been booked and advertised through SCA.
Note: Breaking these conditions carries the penalty of suspension from the following year’s conference and potential loss of membership.
Insurance Disclaimer
Registration fees do not include insurance of any kind. It is strongly recommended that at the time you register for the SCA Australasia Conference and book your travel you take out an insurance policy of your choice. The policy should include (1) loss of fees/deposit through cancellation of your participation in the SCA Australasia Conference; (2) loss through the cancellation of the SCA Australasia Conference; (3) loss of international/domestic airfares through cancellation for any reason including force majeure, medical expenses, loss or damage to person or property, additional expenses; and (4) repatriation should travel arrangements have to be altered. SCA cannot take any responsibility for any participant failing to arrange his or her own insurance. SCA does not provide insurance coverage for any accidental injuries, loss or damage for delegates at the events.
Force Majeure
Where there is an agreement between SCA and a Sponsor or registrant, it is automatically null and void if any events offered are cancelled due to an act of God including, but not limited to, hurricane, earthquake, flood, volcanic eruption, tornado, famine, terrorism, war, or pandemic. In the event of cancellation due to an act of God neither party shall be liable for any further payments.
Accommodation
Terms and conditions apply to all hotel offers, please review specific terms for your selected hotel before completing your booking. If you have a subscription to any loyalty programs affiliated with these hotels, we recommend you check and compare the rates against these arrangements.
A number of rooms are secured for SCA with the Grand Chancellor but are subject to availability. No guarantee can be given as to the availability of the desired rooms or general availability.
Strata Community Association takes no responsibility for any direct bookings made by delegates using the accommodation links or through the Accommodation Block at the Grand Chancellor. Any inquiries are to be made directly to the hotel.
SCA is not responsible for any accommodation cancellations and refunds. You need to contact the hotel directly and review the terms and conditions you agreed upon confirming your booking.
Venue
SCA and event venues are not responsible for any lost, stolen, or damaged personal belongings. Delegates are advised to keep their valuables secure at all times.
Exhibitor/Sponsor Terms and Conditions
Sponsors and Exhibitors are accepted at the discretion of Strata Community Association Ltd (SCA), and sponsors and exhibitors participate on the understanding that:
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Sponsorship or Exhibiting does not include accommodation or airfares.
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Any variations required to the exhibition floor plan will be at the discretion of the organiser; it is subject to change at any time.
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Ensure that there is a sponsorship liaison person available to SCA at all reasonable times leading up to the Event, for the duration of the Event and after the Event until any resulting matters are finalised.
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Additional items including furniture are at the exhibitor's expense. For additional items to hire, the contracted trade stand builder details will be given to you upon confirming your sponsorship.
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Premium & Standard Exhibitor Packs - For safety purposes only 3 representatives are to be at the trade exhibitor stand at any one time. Different times can have different representatives however SCA must be informed of names. This does not apply to National Partners who are allowed to have 6 exhibitors at any one time.
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Obligations and activities are carried out in a manner that enhances the reputation of SCA and the event in general.
Booking and Payment
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A 50% deposit is required at the time of booking. You will then have the option of paying the balance prior to the conference, which must be received no later than Friday 28 March 2025.
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Booths must be confirmed and paid in full before Friday 28 March 2025 (unless sold out prior).
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Booth numbers will only be allocated to companies who pay their 50% deposit.
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Booths are allocated on a first-in-best-dressed policy.
Cancellation Policy
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Cancellations received prior to Friday 28 March 2025 will incur a 30% charge of your applicable booking.
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Cancellations received on or after Friday 28 March 2025 are not-refundable.
Note: ALL cancellations must be received in writing to SCA Head Office’s via email to events@strata.community.
Artwork
Within 7 days of completing the booking form you will need to provide:
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High-resolution company logo in PNG, JPEG, or EPS format (EPS preferred; PNG or JPEG accepted). Must be high-resolution for printing.
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Hyperlink to your website.
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Contact number and email for directory listing in the conference program.
All deadlines for logos, artwork, and signage must be met. SCA cannot guarantee the accuracy of delivery of any materials delivered outside of the agreed deadlines.
Colour reproduction will, when printed, be as close to the specified colours as practical.
Provision of banner and any other promotional material (including any relevant freight cost) is the responsibility of the sponsor and/or exhibitor.
Name Badges
Your name badge is your passport to access all events and meals included in your registration. Please ensure your badge is visible at all times and worn only by the correct person. We can’t guarantee a professional badge will be printed if the delegate transfer is not received by Thursday 24 April 2025.
Dietary Requirements
Dietary Requirements must be provided by Thursday 24 April 2025. Although SCA will make every effort to accommodate late additions, please note that due to varying venue terms and conditions, we cannot guarantee that any dietary requirements received after this date can be accommodated.
Code of Conduct
The Strata Community Association (SCA) continually seeks to provide a conference environment of mutual respect in which participants may learn, network, and enjoy the company of their peers. We recognise a shared responsibility to create that environment for the benefit of all.
Participants are expected to observe the Event Etiquette and Standards of Behaviour Policy in all conference venues and conference social events.
Security throughout the event will exercise discretion in permitting entry based on adherence to the designated dress code and sobriety standards. Individuals who are deemed to be intoxicated or not in compliance with the dress code may be denied entry at the discretion of security and the venues.
Privacy
The Privacy Act 1988 provides that, before your name and contact information can be published on the conference delegate list for distribution to fellow delegates or any other party, you must give your consent. If you DO NOT wish to have your name, email address, and company name included in the list of delegates please indicate on the registration form. SCA Head Office takes reasonable steps to ensure your personal information is not exposed to misuse, loss or unauthorised access. At any event held by SCA Head Office, your image may be photographed or filmed at any time throughout the event. We may use, publish or reproduce your image or recording of you in any form of published communication material to promote our services and to report on its events through its publications and resource material such as our Annual Report, Inside Strata magazine, e-bulletins, website and direct email campaigns etc. Your consent to the use of your image in full or part for any SCA related purpose is taken to be given by attending this event. Should you not wish to have your image photographed or filmed, please contact us at events@strata.community to advise that you do not wish to be photographed or filmed.
Policy on “Suitcasing” and “Outboarding”
In order to protect our valued exhibitor and conference partners, and the investments they have made in participation in the 2025 SCA Australasia Conference, we are enforcing a strict “suitcasing” and “outboarding” policy.
Suitcasing
Suitcasing will not be tolerated at all.
Any Strata Services delegate who is not an exhibitor of the conference is NOT permitted to openly market products/services during the conference.
Delegates who are not official exhibitors or sponsors of the conference may:
-
Converse and network with other delegates
-
Hand out business cards.
Delegates who are not official exhibitors or sponsors of the conference may NOT:
-
Hand out any form of marketing material for products/services of their organisation;
-
Attempt to sell or market services or products verbally;
-
Make appointments to meet with delegates during the conference period or conduct meetings and product demonstrations;
-
Wear any branded clothing with identifying organisation logos or text during the conference or its functions. (This is applicable only to service providers and not strata managers);
-
Send unsolicited emails to attendees or exhibitors prior to and during the conference promoting your products and services, offering meetings, and/or promotions during the conference.
Note: Breaking these terms may mean removal from the conference, a fine equal to the cost of a conference sponsorship and/or the penalty of suspension from the next year’s conference and potential loss of membership.
Unofficial Events “Outboarding”
SCA will not permit any organisation, whether or not a sponsor of the conference, to host any event, any kind of invitation only or private event within the conference dates (from 12 May to 14 May 2025) that has not been booked and advertised through SCA.
Note: Breaking these conditions carries the penalty of suspension from the following year’s conference and potential loss of membership.
Insurance Disclaimer
Regulations set by the Strata Community Association Head Office and the Hobart Convention and Exhibition Centre (Grand Chancellor) require that the former must sight exhibitors’ public liability cover. Please extend your public liability to cover your display and email the front cover of your Public Liability Policy to events@strata.community by Friday, 4 April 2025.
SCA must have evidence of your public liability or a copy of your indemnity before we can allow you to set up your display.
Dates required to be covered by your public liability are:
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Monday 12 May 2025
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Tuesday 13 May 2025
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Wednesday 14 May 2025
SCA cannot take any responsibility for any participant failing to arrange their own insurance. SCA does not provide insurance coverage for any accidental injuries, loss or damage for Exhibitors/Sponsors at the events.
Force Majeure
Where there is an agreement between SCA and a Sponsor or registrant, it is automatically null and void if any events offered are cancelled due to an act of God including, but not limited to, hurricane, earthquake, flood, volcanic eruption, tornado, famine, terrorism, war, or pandemic. In the event of cancellation due to an act of God neither party shall be liable for any further payments.
Accommodation
Terms and conditions apply to all hotel offers, please review specific terms for your selected hotel before completing your booking. If you have a subscription to any loyalty programs affiliated with these hotels, we recommend you check and compare the rates against these arrangements.
A number of rooms are secured for SCA with the Grand Chancellor but are subject to availability. No guarantee can be given as to the availability of the desired rooms or general availability.
Strata Community Association takes no responsibility for any direct bookings made by delegates using the accommodation links or through the Accommodation Block at the Grand Chancellor. Any inquiries are to be made directly to the hotel.
SCA is not responsible for any accommodation cancellations and refunds. You need to contact the hotel directly and review the terms and conditions you agreed upon confirming your booking.
Venue
SCA and event venues are not responsible for any lost, stolen, or damaged personal belongings. Delegates are advised to keep their valuables secure at all times.
